In the hospitality industry, providing a quality sleep experience is essential for guest satisfaction in any hotel. Factors such as bed comfort, technology, and service quality directly influence accommodation choices. In this article, we explore the latest trends and the most valued aspects by travelers, with a focus on contract projects and hotel furnishings.
1. The Importance of a Good Mattress in the Guest Experience
Rest is the number one priority for any traveler. According to Eurostars Hotels, 32% of guests consider having high-quality mattresses and comfortable bedding essential to ensure a restorative sleep experience in premium hotels.
Hotels and vacation rentals must invest in high-quality mattresses designed specifically to withstand heavy use without sacrificing comfort. Specialized companies in contract projects, such as Dupen Contract, offer tailored solutions to ensure the best sleep experience.
2. Fast Wi-Fi Connection: An Essential Service
51% of guests consider a stable and fast Wi-Fi connection essential. Whether for work, streaming content, or staying connected, connectivity is a key factor when choosing a hotel.
Investing in technology and ensuring high-quality hotel equipment for connectivity is a key strategy to enhance guest satisfaction.
3. A Varied and Healthy Breakfast
30% of travelers consider breakfast a deciding factor when choosing accommodation. The current trend leans towards healthy options, local products, and a carefully curated dining experience.
Hotels can enhance their offerings with fresh ingredients and options tailored to various dietary needs to provide a distinctive experience.
4. Online Reviews and Ratings
Reviews influence travelers’ decisions. Expedia Group indicates that customers are willing to pay up to 35% more for a hotel with positive ratings.
Responding to reviews and continuously improving service quality are key strategies for fostering guest loyalty and increasing online visibility.
5. Value for Money in Contract Projects
While price is an important factor, travelers value good value for money. Durable, high-quality hotel furnishings ensure a better long-term return on investment.
6. Personalization and Authentic Experiences
The trend in tourism is moving towards personalized and authentic experiences. In the hospitality sleep sector, offering pillow options, aromatherapy, or soundproof rooms can make a significant difference.
7. Wellness Facilities and Services
43% of travelers seek hotels with running stations, and 30% prefer establishments offering yoga classes.
Having gyms, spas, and relaxation areas is a strategic investment to enhance the guest experience.
8. Tranquility and Environmental Design
Modern luxury is defined by tranquility and space. Hotels located in natural settings with designs that promote relaxation have a competitive advantage.
Conclusion
To stand out in the hospitality industry and ensure a memorable guest experience, it is essential to invest in key elements that directly impact their rest and satisfaction. Choosing high-quality mattresses for hotels is a top priority, as restful sleep influences the overall perception of service. Additionally, providing fast and reliable Wi-Fi, varied and nutritious breakfasts, and personalized attention can make the difference between an ordinary stay and an exceptional experience.
Online reviews have a significant impact on a hotel’s reputation, making it essential to maintain high standards of cleanliness, comfort, and customer service. Likewise, offering good value for money is a key factor in fostering guest loyalty and attracting new customers through positive recommendations and reviews.
Adapting to trends in hotel sleep experiences—such as soundproofing rooms, personalizing the stay with pillow menus, or using sustainable materials in bedding—can provide added value that today’s travelers increasingly seek.
If you want to enhance sleep quality in your hotel with mattresses specifically designed for the hospitality sector, Dupen Contract offers specialized solutions for contract projects, ensuring comfort, durability, and the best rest for your guests.
Discover our range of products and elevate your hotel’s comfort!